How to delete
If you still have CineLog installed, the fastest path is in the app:
- Open Settings, then CineLog Account.
- Choose Delete CineLog account.
- If you own a shared department, CineLog will send you to that department so you can transfer ownership first. Then return to Settings and delete.
That removes your CineLog cloud sign-in (Apple or Google) and signs you out. You can create a new CineLog cloud account later with the same Apple or Google sign-in.
Local jobs stay on your device. Times, pay, notes, and invoices stored in CineLog on this phone or tablet are not erased when you delete the cloud account.
Shared department records stay for everyone else. Days other members logged are kept. Your seat is anonymised and unbound so deleting you does not destroy the crew’s shared history.
If you own a department
You cannot delete the cloud account while you are still the owner of a live shared department. Transfer ownership to another member in the app first.
If you no longer have the app, use the form below (or email contact@cinelog.co.uk). Tell us the department name and, if you can, who should become owner. We will complete the transfer, then delete the cloud account. We do not use this path to restore a deleted login.
Request deletion without the app
Submit this form and EZLOG LTD will delete the CineLog cloud account that matches your details. We may email you to confirm it is you. This is the same deletion as Settings in the app.
You can also email the same request to contact@cinelog.co.uk.
Privacy policy: cinelog.co.uk/privacy